Assistant Manager – Human Resources (Learning & Development) – Pune

Key Responsibilities:

• Training program development: Create and deliver comprehensive training sessions for clinical and non-clinical staff.
• Assess training needs: Identify skill gaps and develop targeted training initiatives.
• Standardization of practices: Train staff on SOPs to ensure patient care and operations consistency.
• Compliance training: Conduct programs on patient safety, data privacy, infection control, POSH and other mandatory programs.
• Leadership development: Train and mentor managers to strengthen leadership skills.
• Enhance consumer experience: Enhance communication and soft skills to improve patient interactions.
• Evaluate training outcomes: Use feedback and performance metrics to measure training effectiveness.
• Drive effective usage of LMS (MH Academy): Continuously monitor usage to drive effective usage and adoption of MH Academy.
• Maintain training records: Document all training activities and ensure compliance with audit requirements.
• Continuous improvement: Identify areas for improvement in training content and delivery.
• New employee induction: Conduct mandatory training that is a part of new employee induction.
• Learning analysis and dashboards: Share periodic learning updates and dashboards with relevant stakeholders.