TERMS AND CONDITIONS
Please read these terms and conditions carefully before using the website
1) The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to https://www.motherhoodindia.com and the terms “Visitor” ”User” refers to the users.
This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all users of this Website.
2) USE OF CONTENT
All logos, brands, trademarks headings, labels, names, signatures, numerals, technical drawings, configurations, quote, and order information, shapes, or any combinations thereof, appearing in this website, except as otherwise noted, are properties either owned or used under license, by the business and/or it’s associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or the website content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, disrupt, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.
In addition, Users agree that Users are solely responsible for actions and communications undertaken or transmitted under the user account , that user will comply with all applicable local, state, national and international laws and regulations
These terms and conditions can be changed from time to time without further notice, your continued use of the website after any such changes constitutes your acceptance of the new terms. If you do not agree to abide by these or any future terms, please do not use the website or download content from it.
3) ACCEPTABLE WEBSITE USE
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mailbombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Web Site to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offense or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
4) Ownership
Save and Except section 5 hereto, all content present on this website is the exclusive property of Motherhood including all the software, text, images, graphics, video, and audio used on the website. No material from this website may be copied, modified, reproduced, republished, uploaded, transmitted, posted, or distributed in any form without prior written permission from Motherhood. All rights not expressly granted herein are reserved. Unauthorized use of the materials appearing on this website may violate copyright, trademark, and other applicable laws, and could result in criminal or civil penalties. Motherhood is a registered trademark of Rhea Healthcare Pvt Ltd. This trademark may not be used in any manner without prior written consent from Motherhood. All Motherhood trademarks on this website are held by Rhea Healthcare Pvt Ltd.
5) Privacy
The User’s right to privacy is of paramount importance to Motherhood. Any information provided by the User will not be shared with any third party. Motherhood assures its Users that any information provided by them will not be used for any marketing purposes by Motherhood. In addition, any medical/clinical data provided by the User will be kept strictly confidential and will only be shared with the requested medical professional. Motherhood reserves the right to use the information to provide the User a more personalized online experience.
4) INDEMNITY
The User unilaterally agrees to indemnify and hold harmless, without objection, the Company, its officers, directors, employees, and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages including reasonable attorney’s fees, whatsoever arising from or resulting from their use of website their breach of the terms.
5. LIABILITY
The materials on the website are provided solely for educational and promotional purposes, your use and browsing of the website is at your own risk. This website may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not meant to be a substitute for the advice provided by a doctor or other qualified healthcare professional. You should not use this information contained herein for diagnosing a health or fitness problem or disease. You should always consult with a doctor or other healthcare professional. The materials could include technical inaccuracies or other errors. The company does not warrant that the functions contained in website materials will be uninterrupted or error-free. that defects will be corrected or that our website or the server that makes it available are free of viruses or other harmful components Company does not warrant or make any representations regarding the use of the results of the use of the materials on our site in terms of their correctness, accuracy, reliability or otherwise, Under no circumstances, including but not limited to, negligence, shall Motherhood be liable for any special or consequential damages that result from the use of or inability to use, the materials on our website, even if the motherhood or motherhood authorized representative has been advised of the possibility of such damages. Applicable law may not allow applicants to you. In the event of shall the Motherhood’s total liability to you for all damages, losses, and cause of action, including but not limited to negligence, arising out of our in connection with your use of this website, exceed the amount paid by you. If any, for accessing the site.
6) DISCLAIMER OF CONSEQUENTIAL DAMAGES
The Content appearing on this website is provided for informational use only and is in no way intended to constitute medical advice or opinions from Motherhood clinics or any of its doctors. Transmission or receipt of any information from this website does not create a clinic/doctor-client relationship, and you should not act or rely upon any information appearing on this website without seeking the advice of a doctor.
The information provided about the doctors and medical professionals and the special programs/procedures conducted by them shall in no way be construed as an advertisement and is only provided for public awareness, well-being, and public interest. The decision to engage a doctor from the clinic should not be based on the information appearing on this website and the person concerned should personally satisfy himself/herself before engaging the doctor and taking the services of the clinic.
Links that may appear on this site are intended solely for your convenience in identifying and accessing other sources of information and are not to be construed as being endorsed by or affiliated with our clinic. Our Website may lead to other websites, including those operated and maintained by third parties. Our clinic includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents.
Reproduction, distribution, and/or retransmission of material contained within the Motherhood website is prohibited unless prior written consent has been obtained.
7) Links to third party websites
The web site provides links to web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that Motherhood is not responsible for the availability of, and content provided on, third party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use. Motherhood is not responsible for third party content accessible through the website, including opinions, advice, statements and advertisements, and User shall bear all risks associated with the use of such content and for acting upon such content. Motherhood is not responsible for any loss or damage of any sort User may incur from dealing with any third party.
8) Payment Gateway Disclaimer
Once a User has accepted the terms and conditions, he/she may register and avail the payment gateway services in order to facilitate access to users to obtain and allow the make payment against services offered vide online. Motherhood or the payment service provider do not make representation of any kind, express or implied about operation of the Payment Gateway other than is mentioned in the Website for this purpose. By accepting to these terms and conditions, the user expressly agrees that is /her use of the aforesaid online payment is entirely at own risk and responsibility of the user.
If any part of these Terms and Conditions are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in effect.
9) Termination:
Motherhood may terminate User’s access at any time for any reason. The provisions regarding to disclaimer of warranty, accuracy of information and indemnification shall survive such termination. Motherhood may monitor access to the Site.
10) Jurisdiction
User agrees that the terms and conditions of website and User use of the website will be governed by Indian Law subject to exclusive jurisdiction of the courts in Bangalore.
Terms and Conditions for using WhatsApp Business Account
Terms and Conditions for using WhatsApp Business Account for taking services from Rhea Healthcare Private Limited (“Motherhood”)
Introduction
Welcome to our WhatsApp Business Services. We aim to provide seamless healthcare services through WhatsApp while ensuring the utmost security and confidentiality of your personal data. These terms and conditions govern the use, storage, and handling of customer data in compliance with Indian healthcare industry laws.
- Acceptance of Terms
By using our WhatsApp Business Services, you agree to the terms and conditions set forth in this policy. If you do not agree with these terms, please refrain from using our services.
- Collection of Data
We collect personal information necessary to provide you with healthcare services. This may include, but is not limited to:
- Name
- Contact details (phone number, email address)
- Medical history
- Prescriptions
- Diagnostic reports
- . Use of Data
Your data will be used for the following purposes:
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- To provide and improve healthcare services.
- To communicate with you regarding your healthcare needs.
- To process payments and manage your account.
- To comply with legal and regulatory requirements.
- You will contact us for providing medical and allied services only.
- You agree that you will not submit any false or misleading information.
- Storage of Data
We adhere to the following practices to ensure the secure storage of your data:
- Data will be stored on secure servers compliant with applicable law.
- Access to your data will be restricted to authorized personnel only.
- Data will be encrypted to protect against unauthorized access.
- Data Sharing and Disclosure
We may share your data with third parties only in the following circumstances:
- With your explicit consent.
- With healthcare professionals involved in your treatment.
- To comply with legal obligations or court orders.
- To protect and defend our rights or property.
- Data Retention
We will retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
- Customer Rights
You have the following rights regarding your data:
- To access and receive a copy of your data.
- To request the correction of inaccurate data.
- To request the deletion of your data, subject to legal requirements.
- To withdraw your consent to the processing of your data.
- Security Measures
We implement appropriate technical and organizational measures to ensure the security of your data, including:
- Encryption of data in transit and at rest.
- Regular security assessments and updates.
- Training staff on data protection practices.
- Changes to this Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through WhatsApp or other communication channels.
- Confidentiality
– We take reasonable steps to protect your personal and health information.
– See our Privacy Policy on our website https://www.motherhoodindia.com/privacy-policy/ for more information.
- Contact Information
If you have any questions or concerns about this policy or your data, please contact us at:
- Rhea Healthcare Pvt Ltd (Motherhood Hospital)
- Address: 3rd Floor, East Wing, Raheja Towers, MG Road, Bangalore 560001
- Email: writetous@motherhoodindia.com
- Governing Law
This policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.
By using our WhatsApp Business Services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
This policy ensures that your data is handled with the highest level of care and in compliance with Indian healthcare laws, providing you with confidence in the use of our services.
Digital Consent Form
Thank you for choosing Rhea Healthcare Private Limited (“Motherhood”) to be your Healthcare partner and for providing medical and allied services.
To enhance your experience, we, at Motherhood, seek your consent to use your personal information and share regular updates with you through various communication channels listed below.
Please read the following terms carefully that indicate your consent.
In case you choose to “OPT OUT”, we at Motherhood Hospital, will not use your information and no communication will be sent to you.
We assume that if you choose not to “OPT OUT” , you agree and accept to provide your consent that “My personal data may be collected, and that it may be used by Motherhood for the following purpose:
- To send updates regarding services availed at the Motherhood hospitals/ online platform
- To respond to any enquiries raised by me,
- To provide updates on Healthcare Services.
- To inform Special offers and promotions that are prevalent in the Motherhood Hospitals from time to time
- To update important business-related information, etc.,“
Communication Channels
We may contact you through the following channels:
- Mobile App Notifications
- WhatsApp Messages
- SMS
- Calls
Consent Declaration
Please read the following declarations that indicate your consent
- I consent to receive marketing and important business-related information from Motherhood Hospitals through mobile app notifications, WhatsApp messages, email, call and SMS.
- I understand that my personal data will be used in accordance with the Data Protection Act, 2023.
Having read and understood the points mentioned above, I consent to allowMotherhood Hospital to collect, use, share or process such personal data as may be necessary to above mentioned purposes. This consent shall supersede any preferences set through Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR).
I understand that the terms of the Motherhood’s Terms and condition policy may change, and I will be notified of the same before or at the time any further collection, use or processing of my personal data takes place. I understand that I will be provided the opportunity to provide fresh consent for the same.
I understand that I have the right to revoke my consent at any time, and such revocation will not result in penalty or loss of benefits.